Funeral Home Website Design Project

Chapman, Cole & Gleason required a new funeral home website design to help foster an improved brand identity for their chain of funeral homes. It was also important that the new website included an efficient system for managing funeral service details and obituary listings for each of their locations. Human Service solutions worked with CCG to develop a new website that met their design needs and also integrated a customized content management system (CMS), allowing for easy site management by funeral directors and administrative staff. The website has greatly improved CCG’s capacity to service existing clients and reach new clients as well.

Obituary and Funeral Service Management

The website includes an obituary management system that makes it easy for funeral directors and administrative staff to publish full-featured obituary listings with a range of features, including:

• Manage obituary content with instant publication and editing
• Insert photos and video into obituary listings
• Special military service designations
• Donation link
• Locations for funeral, burial and memorial services
• Integrated directions with Google Maps
• Guestbook comments with spam control and comment management

Mobile-Friendly Responsive Design

The new website utilizes a “responsive” design, which means it automatically scales to the appropriate display based on the visitor’s device, so whether on desktop, laptop, tablet or smartphone, visitors are presented with an optimal experience.

• Sales to any device size - mobile or desktop
• Touch-friendly interface
• Flexible, user-friendly navigation

Content Management System

The CMS allows for management of a variety of site content, including:

• News announcements and press releases
• Local resources, such as flowers shops and caterers
• Easy-to-use text editor for updating web content
• File and image management
• Homepage manager

Funeral Home Locations Management

The CMS allows for easy management of each funeral home location with the following features:

• Unique location-specific content, including obituaries
• Location-specific service listings
• Local resources, such as florists, hotels, restaurants and caterers
• Contact information and inquiry form
• Directions via Google Maps

Social Sharing & Guestbook

The new website allows visitors to share obituaries on their favorite social networks, and also features an interactive guestbook with comments.

• Share obituaries via Facebook, Twitter and other social networks
• Social shares automatically link back to the obit page on location website (brand recognition)
• Share obituaries via email
• Interactive guestbook with visitor comments
• Complete administrative control to manage comments

 

Working alongside Jason and the HSS Team is like working alongside a group of artists. Our website went from the proverbial blob of clay into a magnificent piece of working art. Jason interpreted our professional needs and sculpted a website that is both highly functional and easy to use. Jason has a gift of taking your vision of a website and the functionality you need and making a great product that is easy to use. He is patient, detail oriented, and comes highly recommended by me.

Mark Chapman | Director Chapman, Cole & Gleason