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China Adoption With Love, Inc.

Contact Management Case Study:
China Adoption With Love

Challenge

China Adoption With Love, Inc. (CAWLI) helps connect Chinese children in need of a family with American families seeking to adopt a child. CAWLI sought to improve operations with a customized contact management database solution to replace their increasingly cumbersome paper-based filing system.

Solution

Human Service Solutions created a custom database-driven contact management system based on CAWLI's unique needs:

  • Assessment and construction of database
  • User-friendly organization scheme
  • Network-accessible
  • Password-protected access for unique users
  • User training & support

Result

China Adoption With Love reports a significant return on investment through the increased level of operational efficiency provided by their database. They are now able to retrieve client information quickly and conveniently and have used the system to compile internal statistics for compliance with governmental accreditation requirements.