Challenge
China Adoption With Love, Inc. (CAWLI) helps connect Chinese
children in need of a family with American families seeking
to adopt a child. CAWLI sought to improve operations with
a customized contact management database solution to replace
their increasingly cumbersome paper-based filing system.
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Solution
Human Service Solutions created a MS Access contact management
system based on CAWLI's unique needs:
- Assessment and construction of database
- User-friendly organization scheme
- Network-accessible
- Password-protected access for unique users
- User training & support
Result
China Adoption With Love reports a significant return on investment
through the increased level of operational efficiency provided by
their database. They are now able to retrieve client information
quickly and conveniently and have used the system to complie internal
statistics for compliance with governmental accreditation requirements.
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We would like to take this opportunity to let you know how happy
we are as an agency for the support, guidance, and assistance that
Al showed to us while developing and implementing our database.
As a nonprofit adoption agency, we are not
exactly staffed with computer whizzes and Al was able to recognize
this and walk us through each and every aspect of the database.
His thorough knowledge, prompt responses to our many questions and
his pleasant demeanor helped our agency feel comfortable with the
database and it's functions.
Cara L. Cassella, LCSW
Social Work Manager,
China Adoption With Love, Inc.
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